Anton From Perm

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People startups should fire fast enough

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Joel over at Inc has an interesting post about people startups should fire fast enough. It’s about that kind of people who believe they HAVE a job (=sitting uselessly in the office) instead of DOING their work.

At the top of every company, there’s at least one person who really cares and really wants the product and the customer experience to be great. That’s you, and me, and Ryan. Below that person, there are layers of people, many of whom are equally dedicated and equally talented.

But at some point as you work your way through an organization, you find pockets of people who don’t care that much. For them, it’s a job. They just want to get through the day and don’t find it upsetting that the video switching is slow and the Wi-Fi went down and the geeks couldn’t get to their Twitters. 
If you’re lucky, none of those people are employed by your company. But the minute you begin to rely on outside vendors, you expose yourself to their people, some of whom inevitably just won’t care enough or know enough or have the right skills to deliver the awesome experience you’re trying to deliver.

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Written by antonfromperm

December 11, 2009 at 7:42 pm

Posted in Uncategorized

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